Technical Support
Lagos • Full Time
Salary Range: NGN 70,000 – 150,000
About the job
Company Description
Nitech Software Solutions Ltd is a Nigerian IT company based in Lagos. The technology firm specializes in creating customized software applications. They design professional websites and manage complex corporate databases. Their flagship product is a financial tool called iX-Trac. This software interfaces with stockbrokers and the CSCS registrar. They also developed Scholarly for managing school administration. Their engineering teams focus heavily on building Microsoft .NET applications. The systems utilize advanced Service-Oriented Architecture for modern clients. Managing Director Ikenna Ononuju leads the organization’s business operations. The company actively drives digital transformation from its Lagos headquarters.
Job Summary
We are looking for a skilled Technical Support Staff member to join our team. This role involves providing technical assistance, troubleshooting issues, and ensuring smooth operations for our clients.
Min Qualification: Degree
Experience Level: Entry level
Experience Length: 1 year
Language Requirement: English
Working Hours: Full Time – 8 to 5
Applicant Location: Lagos, Nigeria
Job Description/ Requirements
Responsibilities:
- Provide technical support for software and database issues.
- Troubleshoot and resolve software issues.
- Utilize advanced Excel skills for data analysis and reporting.
- Maintain clear documentation of support processes and solutions.
- Communicate effectively with clients and team members.
- Adapt to a fast-paced environment and handle multiple tasks efficiently.
Requirements :
Must Have:
- Proficiency in Microsoft SQL and MySQL.
- Strong Excel skills, including data analysis and reporting.
- Excellent documentation and communication skills.
- Ability to work independently and as part of a team.
- Willingness to come to the office once a week as needed.
Remuneration: NGN 70,000 to 150,000 Monthly.
Location: Lagos
Apply for Job through Jobberman at Nitech Software Solution Ltd.
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